Privacy Policy
Last Updated: August 29, 2026
SmartWeb Memphis ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
- Personal Information: Name, email address, phone number, and business details when you fill out forms, use our chat widget, or schedule a consultation.
- Project Information: If you become a client, the materials you provide so we can build and maintain your website — business name and address, domain and hosting details, logos and brand assets, content and testimonials, and, where you choose to supply them, business identifiers and account credentials needed to access services on your behalf.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies and similar technologies used by the third-party services described below.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and manage our services, including website design and lead generation.
- To communicate with you regarding your project, appointments, or inquiries.
- To improve our website functionality and user experience.
- To send relevant marketing communications (you can opt-out at any time).
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how visitors use our pages. Some cookies are set by the third-party services listed below rather than by us. Most browsers let you refuse or delete cookies through their settings; if you do, parts of the site — such as the chat widget or embedded video — may not function as intended.
4. Third-Party Services
We use a small number of outside services to operate this website. Each may receive limited information, such as your IP address, when your browser loads their content:
- LeadConnector (HighLevel): Powers our chat widget, contact forms, booking, and customer relationship management. Information you submit through these tools is stored there.
- Google Fonts: Serves the typefaces used across the site.
- unpkg: Serves the icon library used in our page layouts.
- YouTube: Hosts video embedded on some pages, which may set cookies when played.
These providers handle your information under their own privacy policies. We do not currently run advertising pixels or third-party analytics suites on this website.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at the email provided below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SmartWeb Memphis
3189 Kirby Whitten Rd Ste 203F
Bartlett, TN 38134
Phone: 901-621-5898
Email: info@smartwebmemphis.com